Privacy Policy

1. Information We Collect

Kiki’s Industrial Chemicals Ltd collects business contact information submitted through our RFQ quote request forms, contact forms, and direct email communications. This includes your name, company name, email address, phone number, delivery location, and requested chemical specifications.

2. How We Use Your Information

We use collected information solely to:

• Prepare formal quotation responses and stock availability confirmations
• Process chemical orders, logistics, and E-TIMS tax invoicing
• Provide technical documentation such as SDS, TDS, and Certificates of Analysis
• Communicate operational updates regarding your orders

3. Data Protection & Security

We do not sell, rent, or trade customer information to third parties. RFQ data is handled confidentially in compliance with the Kenya Data Protection Act 2019.

4. Contact Information

For privacy inquiries or data requests, please contact our data team at info@kikisindustrialchemicals.co.ke.